Frequently Asked Questions

Yes, Football Guide operates under a valid gambling license issued by a recognized regulatory authority. Our license number is displayed in the footer of our website, and we undergo regular audits to ensure compliance with fair play standards and anti-money laundering regulations.

To verify your account, you must submit a government-issued photo ID (passport, driver's license, or national ID) and proof of address (utility bill or bank statement dated within the last three months). The verification process typically takes 24-48 hours once all documents are submitted.

Football Guide accepts Visa, Mastercard, Skrill, Neteller, and direct bank transfers for both deposits and withdrawals. Cryptocurrency deposits (BTC, ETH, USDT) are also available with no minimum amount. Withdrawals to e-wallets are processed within 24 hours, while card and bank transfers take 3-5 business days.

An accumulator combines multiple selections into a single bet where all outcomes must win for the bet to pay out. Your winnings are calculated by multiplying your stake by the odds of each selection in sequence. If any selection loses, the entire accumulator loses, regardless of the other outcomes.

The welcome bonus requires a 35x playthrough requirement before any winnings can be withdrawn. This applies only to the bonus amount received, not your initial deposit. You have 30 days from the date of claiming the bonus to complete the wagering requirement.

You can set daily, weekly, or monthly deposit limits under the 'Responsible Gambling' section in your account settings. Self-exclusion options range from 24 hours to permanent closure, and during this period, your account will be locked and you will be prevented from logging in or creating new accounts.